A Florida female posed being a social employee. No person caught on until she died.



A Florida social worker surrendered her license soon after an investigation uncovered her wife pretended for being her and taken care of people utilizing a web based psychological health and fitness platform.

Based on a Florida Division of Overall health investigative report and on line health department information, Peggy A. Randolph was a certified medical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also certified in Tennessee for a social employee, for every on line records and documents filed towards the state’s Board of Social Worker Licensure.

When Randolph was noted, she worked for Brightside Wellness, an online mental health platform, in between January 2021 and February 2023. Throughout that time, she offered providers to countless consumers through movie phone, In line with Formal paperwork.

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Affected person discovered about impersonation following social worker’s spouse died
Randolph went on bereavement go away pursuing the Demise of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s patient reported that she were dealt with by Randolph’s unlicensed, deceased wife as opposed to the social worker herself.

The affected individual who claimed the problem offered a photo of herself Chatting with Randolph’s spouse for the duration of a session. When Brightside Wellness began an investigation and confronted Randolph, the social employee denied the individual had been treated by her spouse.

Randolph sooner or later admitted it was her spouse noticed in the Image dealing with the patient and reported her spouse, Heath-Randolph, had an “uncontrolled bipolar ailment” that will have resulted in her seeing clients driving the social worker’s again.

When Brightside Wellness began investigating the situation, the organization learned Randolph’s spouse was viewing people for very a while, In keeping with a report filed with the Florida Section of Wellness.

“This was a coordinated effort so Randolph could give solutions to people in particular person while (her spouse) supplied products and services above the phone,” the report examine.

In accordance with documents filed in Tennessee, Randolph was compensated for periods her spouse attended.

"Brightside Wellness done an inner investigation and identified (Randolph) had shared her log-in qualifications with (her wife)," the report reads. Brightside Overall health fired Randolph on Feb. 28, 2023 and then the social employee selected to retire her license.

Brightside Wellness Allow police know about your situation on April seventeen, 2023.

Randolph could not be achieved for comment but paperwork submitted in Tennessee display that Randolph agreed not to use to reinstate her license. She also has to shell out a civil penalty of $one,000.


Mental wellbeing company reimbursed sufferers for impacted treatment
Brightside Health and fitness mentioned in a press release to USA Right now that Randolph was an unbiased contractor on the platform, together with other mental wellness web-sites.

The organization explained it's going to take precautions to avoid cases like these, like interviews, history checks and license verification. The company also mentioned it revalidates licenses for all of its Health care gurus.

As soon as Brightside Wellness learned about the claims in opposition to Randolph and her spouse, the corporation removed her access to the business’s programs and terminated her deal.

Brightside Health also stated it:

Reassigned Randolph’s sufferers to new healthcare industry experts
Claimed the situation to federal authorities
Reported Randolph to Expert licensing boards
Carried out an extensive protection audit
The corporate also reported it notified the Office of Civil Rights of a potential HIPAA violation, as well as contacted individuals in producing and by means of cell phone.

The business said Furthermore, it issued refunds for likely-associated classes and let insurers know.

“The claimed habits would be a breach of Randolph’s contractual arrangement with Brightside in addition to a violation of her Expert code of ethics,” the corporation stated from the written statement.

“We’re particularly dissatisfied that one provider was willing to violate the rely on that Brightside and, most importantly, her clients had put in her, as trust is the inspiration of your affected person and company relationship in equally telehealth As well as in-human being care.”

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